Featured case study
Streamlining Finance Ops with AI & Automation at Waterware
iT360 built an AI automation that reads PDFs to raise sales orders and reconcile POs against invoices for Waterware, cutting manual work and entry errors.
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Real-world results from smarter technology work across managed IT, cyber security, cloud, communications, software, and AI automation.
Building a Secure Foundation for Growth at PlumBuilt
iT360 strengthened network and endpoint security for PlumBuilt, a fast-growing NZ plumbing company, with a smooth onboarding and ongoing support as it grew.
Eliminating Key Man Risk with AI at Waterware
iT360 built Waterware an internal AI chatbot called Gandalf in four to five weeks, freeing decades of product knowledge from key staff and cutting key man risk.
Good Seed Trust Migrates 100% to the Cloud, Increased Productivity While Lowering Costs
iT360 moved Auckland non-profit Good Seed Trust off its ageing server to Microsoft Azure, SharePoint and Office 365, lifting productivity and lowering costs.
Farro Fresh Continues to Grow Without Worrying About IT Issues
Supermarket chain Farro Fresh relies on iT360 for cyber security and managed IT, keeping systems running 24/7 as it grew from one store to six across Auckland.
How Kennerley Retail Investments Stays Ahead in a Fast-Changing Industry with Managed Services
iT360 moved Kennerley Retail Investments, owner of Paddock to Pantry, from ad hoc help to managed services with monitoring, backups and cyber security.
How Makita Migrated to Zoho Desk on Its Busiest Month and Breaking All Records
iT360 migrated Makita New Zealand from Outlook to Zoho Desk, cutting a 20-step order process to three steps and setting a sales record in their busiest month.
AR & Associates Switches from a Solo IT Provider Seamlessly
Auckland engineering firm AR & Associates left a risky solo IT provider for iT360, gaining a full team and 24/7 managed support for its 12d Synergy software.
Enhancing Efficiency and Streamlining Operations
Plumbing wholesaler Waterware moved from reactive support to iT360, which set up Azure Virtual Desktop and managed services to streamline its operations.
Finding a More Proactive IT Partner: How Wilson Harle Switched IT Providers During the Pandemic
Litigation firm Wilson Harle switched to iT360 for proactive support during COVID-19, with iT360 completing the onboarding remotely after lockdown hit.
From Frustration to Satisfaction: How DHC Switched IT Providers Without Disruption to BAU
Engineering consultancy DHC switched from a mediocre IT provider to iT360 in late 2021 with no disruption to business as usual, and uses IT Direct daily.
Getting the Peace of Mind You Deserve
Family-owned Wine Logistics left an unreliable one-man IT provider for iT360, which monitors its on-premise equipment and spots issues before they cause harm.
How Beth Shean Trust Stays on Top of Cyber Security and Keeps Their Customers’ Data and Other Information Safe
iT360 ran a cyber security audit for Beth Shean Trust, an Auckland mental health charity, scoring 7 areas and giving Miriam Milson a clear roadmap to fix gaps.
How Metal Image MD Regained 3 Hours of Sleep Every Night
Metal Image, an Auckland metal printing firm, switched to iT360 for managed IT and cyber security after its old provider left protection piecemeal for months.
"It Almost Just Happened Without Me Knowing"
Pipeline and Civil switched to iT360 after losing 80,000 documents under its old provider, with onboarding so well planned the cutover barely touched the team.
Migrating to the Cloud Is the Obvious Choice
After losing 80,000 documents to a server misconfiguration, Auckland builder Pipeline and Civil moved to the cloud with iT360 to cut risk and downtime.
No More Business Blind Spots: Key Industries CFO Now Knows Exactly Where They Stand
iT360 ran a risk assessment for pest control firm Key Industries, then onboarded them and plugged security and disaster recovery gaps their old provider missed.
Switching IT Providers Is as Easy as 1-2-3
Traffix switched to iT360 as their Spark-preferred IT provider, and account manager Chris handled the full onboarding and dealt with the old provider for them.
When Speed Matters: How iT360 Rescued Jay Cee Welding From Their IT Predicament
When Jay Cee Welding lost their IT provider with no notice, iT360 stepped in and ran a smooth onboarding, keeping the welding firm running without downtime.
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