A practice management system that everything depends on, and no clear plan for the morning it won't load.
Tech for medical and allied health practices
Managed IT, cyber security and AI for New Zealand health practices. Protect patient information, keep the clinic running, and take the admin out of every appointment.
- 30 years in NZ business IT
- 4.9 from 95+ Google reviews
- NZ owned and operated
- SMB1001 aligned
What our clients say about us.
The cyber security audit puts everything in a controllable context for me. Seeing where you are, then clearly knowing what to work on. I found it extremely helpful.
We focus on making great products and selling to our customers, without worrying about whether we have a security issue. The fact that we don't have to worry about it is superb.
The speed that my issues have been solved has minimised both my frustration and downtime.
Medical & Allied Health businesses we work with
The work that quietly costs you a day a week
Patient information moving by email and fax because the secure channel is slower than the unsecure one.
Reception spending more of the day on recalls, reminders and referrals than on the people in front of them.
No confident answer to the question of where patient data actually sits and who can reach it.
Why medical & allied health businesses choose iT360.
We actually pick up
A receptionist staring at a frozen practice system gets a person on the phone, not a ticket and a full waiting room.
A local team that turns up
Auckland based, NZ owned. Remote first, and on site when the job needs hands on it.
Proactive, not reactive
We monitor and fix things before your team notices. You hear from us before you have to ring us.
Patient data handled properly
Privacy Act and Health Information Privacy Code obligations built into the baseline, with backups you can prove.
AI built for medical & allied health.
Not AI in general. These are the specific workflows we automate in this industry, and the reason this page exists.
Recalls and reminders
Patients due for a follow-up get contacted automatically, so the recall list stops depending on someone remembering to run it.
Referral and letter drafting
Turn consultation notes into a first-draft referral or specialist letter for the clinician to check and sign.
Inbox and triage sorting
Incoming results, referrals and patient messages sorted and routed to the right person instead of one shared inbox.
Billing and claims
ACC and insurer claims prepared from what's already in the record, with the gaps flagged before submission.
Compliance records
Training records, policy sign-offs and access reviews collected and filed automatically, ready for accreditation.
Real businesses. Real outcomes.
How Beth Shean Trust Stays on Top of Cyber Security and Keeps Their Customers' Data Safe
Beth Shean Trust hold sensitive information about vulnerable people and could not afford to get security wrong. We put a baseline in place they can rely on and evidence when they're asked for it.
Read the case study