Tech for medical and allied health practices

That's the scenario we plan for first. We map what the practice actually can't run without, make sure there's a tested restore rather than a backup nobody has opened, and agree in advance what the clinic does in the gap, whether that's read-only access to today's list or a paper fallback. Critical faults are picked up inside the hour. What we don't do is discover the plan doesn't work on the morning you need it.

Yes. Medtech, Indici, Profile, Gensolve and the allied health platforms are all systems we support around rather than replace. Changing a clinical system is a serious decision with patient safety attached, and it isn't your IT provider's call to make. Where we do speak up is software that can't be secured or that the vendor no longer supports, because that's a risk you should be choosing knowingly.

Only where you've decided it can be, and by default it isn't. Automations run inside your own Microsoft 365 tenancy, so information stays where it already lives rather than being sent to a public tool. Anything that would move patient data somewhere else is flagged, explained and agreed before it's built. And a clinician reads and signs anything clinical, every time. AI drafts, people decide.

You should be able to answer that in one sentence, and most practices we meet can't. Part of the first review is mapping it: what's in the practice management system, what's in Microsoft 365, what's on a local server, what's on someone's laptop, and who can reach each of those. Where data sits offshore we tell you, because it's a question your patients are entitled to ask and you're entitled to a straight answer.

No, and small practices are the ones getting hit. Attackers aren't picking targets by size, they're scanning for accounts without MFA and systems missing patches. The baseline we put in place is the same regardless of headcount because the threat is; what changes is the cost, which scales with the number of people. A three-clinician practice isn't paying enterprise money for it.

Managed IT is a fixed monthly fee per person covering helpdesk, monitoring, maintenance, backups and the security baseline. Automation is quoted per build against a fixed scope. What it comes to depends on headcount, devices, whether there's a server on site and how many locations you run, so any number on a website would be made up. The check costs nothing and you'll have real pricing before you decide anything.