Tech for the construction trades

Yes. Most of our construction clients have more people on site than at a desk. Support is remote first, so a supervisor stuck on a site laptop gets someone on the phone in about 25 minutes, and inside the hour if the job has stopped. When the work needs hands on it, a site office fit-out, new gear, cabling, we turn up. Auckland metro is within four hours.

No. If you run Simpro, Fergus, WorkflowMax, Xero or some mix of the lot, we work with it and connect it up. Swapping a core system is a business call, not something your IT provider should be pushing. The exception is software that can't be secured or that the vendor has stopped supporting. We'll tell you straight if you're in that spot, show you the risk, and price the options before anything moves.

Mostly it stops people typing things twice. Crew send their hours by text or voice note and it lands in the job system, coded. Site notes turn into a draft quote you can check instead of writing from scratch. Overdue claims get chased without anyone making the awkward call. What it won't do is make site calls or price your jobs. Someone still reads and signs off anything that goes to a client.

Yes, and it's one of the most common reasons trade businesses ring us. Head contractors and council clients now want proof of MFA, endpoint protection, patching, backups and a plan for when something goes wrong, before they'll put you on site. We check what you've actually got against SMB1001, fix the gaps worth fixing, and fill the thing in with you. Next time it's a copy and paste job.

It's how most trade businesses we see lose real money. Someone gets into an email account, sits quietly reading the invoice thread, then sends a message changing the bank account on a payment that was always going to happen. Nothing looks broken, so nobody checks. The fixes are boring and they work: MFA on every account, monitoring that flags a dodgy login, and a hard rule that any change of bank details gets confirmed by phone on a number you already had.

Managed IT is a fixed monthly fee per person, covering helpdesk, monitoring, maintenance, backups and the security baseline. Automation is quoted per build against a fixed scope. What it comes to depends on your headcount, your devices, whether there's a server, and how many sites need connectivity, so any number on a website would be made up. The review costs nothing and you'll have real pricing before you decide anything.