Sensitive information about vulnerable people held on systems nobody has had the budget to look at properly.
Tech for not for profits and social services
Managed IT, cyber security and AI for New Zealand charities, trusts and social service providers. Protect the people in your care, satisfy your funders, and spend less of the budget on admin.
- 30 years in NZ business IT
- 4.9 from 95+ Google reviews
- NZ owned and operated
- SMB1001 aligned
What our clients say about us.
The cyber security audit puts everything in a controllable context for me. Seeing where you are, then clearly knowing what to work on. I found it extremely helpful.
When I do get a phone call, the technician often sorts out another few issues at the same time, always effortlessly. Quite a different way of operating from the previous IT company.
The turnaround, getting back to people, picking up the phones. All the staff who've dealt with your helpdesk are very happy and very comfortable.
Not for Profit & Social Services businesses we work with
The work that quietly costs you a day a week
Funders asking security questions the organisation can't confidently answer.
Reporting to three funders in three formats, assembled by hand every quarter.
Volunteers and part-timers sharing logins because setting up proper accounts was too hard.
Why not for profit & social services businesses choose iT360.
We actually pick up
A caseworker locked out before a client visit gets a person on the phone, not a ticket and a missed appointment.
A local team that turns up
Auckland based, NZ owned. Remote first, and on site when the job needs hands on it.
Proactive, not reactive
We monitor and fix things before your team notices. You hear from us before you have to ring us.
Priced for a charity budget
Not for profit licensing and a fixed per person fee, so the board knows the number before the year starts.
AI built for not for profit & social services.
Not AI in general. These are the specific workflows we automate in this industry, and the reason this page exists.
Funder reporting
Quarterly and annual reports assembled from the data you already collect, in each funder's format, instead of by hand.
Grant applications
First-draft applications built from your own past submissions and current programme data, ready to shape and check.
Client and case records
Ask a plain question and get the answer out of your own records and case history, without digging through folders.
Volunteer and roster admin
Volunteers onboarded, rostered and reminded automatically, with access granted on day one and removed when they finish.
Donations and receipting
Donations matched, receipted and acknowledged automatically, so donor thanks don't depend on someone finding the time.
Real businesses. Real outcomes.
Good Seed Trust Migrates 100% to the Cloud, Lifting Productivity While Lowering Costs
Good Seed Trust needed to spend less on IT and get more from it. Moving fully to the cloud cut their running costs and made the team more productive at the same time.
Read the case study