Orders arriving by email, phone and PDF, then typed into the system by hand one at a time.
Tech for wholesale and distribution
Managed IT, cyber security and AI for New Zealand wholesalers and distributors. Keep orders moving, protect the trading data, and take the keying out of the middle.
- 30 years in NZ business IT
- 4.9 from 95+ Google reviews
- NZ owned and operated
- SMB1001 aligned
What our clients say about us.
Never really knew that this type of technology was so accessible. This is much more achievable than it had ever been in the past, and for a reasonable cost.
iT360 now monitors all our equipment and can spot issues before they occur. This proactive approach means we avoid costly business downtime.
It's made us more efficient and effective. I didn't have that option before, and now I do.
Wholesale & Distribution businesses we work with
The work that quietly costs you a day a week
Stock figures that are right in one system and wrong in the two that matter.
Product knowledge held by the handful of people who've been there longest.
Supplier payments one convincing email away from going to the wrong bank account.
Why wholesale & distribution businesses choose iT360.
We actually pick up
A warehouse scanner or order system down at dispatch time gets a person on the phone, not a ticket.
A local team that turns up
Auckland based, NZ owned. Remote first, and on site when the job needs hands on it.
Proactive, not reactive
We monitor and fix things before your team notices. You hear from us before you have to ring us.
Automation that pays for itself
Orders, invoices and product knowledge handled by AI we have already built for distributors like you.
AI built for wholesale & distribution.
Not AI in general. These are the specific workflows we automate in this industry, and the reason this page exists.
Order intake
Orders arriving as email, PDF or spreadsheet read and entered into the system without anyone typing them twice.
Stock and replenishment
Reorder points that watch real demand and lead times, with slow movers and stockouts flagged before they bite.
Quoting and pricing
Customer quotes drafted against current pricing, contract rates and stock position, ready to check and send.
Product knowledge
Ask a plain question and get the answer out of your own product data, specs and past orders, instead of asking the one person who knows.
Invoicing and collections
Invoices raised from the despatch record and overdue accounts followed up automatically, without the awkward call.
Real businesses. Real outcomes.
Eliminating Key Man Risk with AI at Waterware
Waterware had decades of product knowledge sitting with a few long-serving people. We built an AI assistant on their own data so the whole team can answer what only a few could.
Read the case study