The Managed IT  partner built for the AI era.

Waterware's finance team was grappling with a significant challenge: a manual, time-consuming, and error-prone process for handling sales orders and purchase order reconciliations. This heavy workload not only increased the risk of inaccuracies but also diverted valuable time away from more strategic initiatives. Discover how iT360 provided Waterware with a solution to overcome these hurdles and achieve greater efficiency.

Waterware is a privately owned and run NZ family business, established in 1989.

For over 25 years they have been a specialist importer and distributor of quality bathroomware, plumbing and central heating products.

They are an established industry supplier who have built their reputation as being technical experts of what they sell.

Their full time technical team is dedicated to designing, training, trouble shooting and supporting the installer network to ensure their products get installed properly.

They offer component equipment and or packaged solutions for bathrooms, kitchens, plumbing and central heating.

Their technical plumbing and heating products come from leading European manufacturers for which they can guarantee product quality and assured after sales service.

PlumBuilt, a rapidly expanding plumbing company in New Zealand, recognised that their IT infrastructure needed to evolve in step with their business ambitions. While growth was the primary objective, they also understood the critical importance of robust security and operational efficiency. PlumBuilt needed an IT and cyber security partner who could navigate the complexities of their expanding operations and provide proactive protection against increasing cyber threats.

PlumBuilt, a rapidly expanding construction company in New Zealand, recognized that their IT infrastructure needed to evolve in step with their business ambitions. While growth was the primary objective, they also understood the critical importance of robust security and operational efficiency. PlumBuilt needed an IT and cyber security partner who could navigate the complexities of their expanding operations and provide proactive protection against increasing cyber threats.

Kennerley Retail Investments, a small business operating multiple brands like Paddock to Pantry and The Meatbox under the leadership of CEO Wayne Kennerley for over 17 years, has recently undergone a significant IT transformation. With the pandemic, Wayne recognized the need for more proactive IT support to accommodate the rising demand for technology as well as the threats that come alone with it.

Kennerley Retail Investments recognized the need for proactive IT support in the face of a rapidly changing industry and increasing cyber threats. Previously relying on iT360 for ad hoc assistance, they decided to transition to a comprehensive managed services plan. This strategic move allowed them to focus on growing their online presence while ensuring robust cyber security measures, regular data backups, and efficient IT equipment procurement. By partnering with iT360, Wayne and his team can now concentrate on providing exceptional products and services to their customers without worrying about IT-related challenges.

Previously relied on iT360 on an ad hoc basis, the growing business required additional IT help. Previously only using a handful of computers, Kennerley Retail Investments has grown over the years and now needs support for an almost endless number of devices.

Amidst his busy schedule, Wayne took the time to share his experience with us.